For 24/7 care, call us at (315) 781-8448. Hearing/speech disabilities, please call 711.
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Telehealth or Virtual Visits for Patients

Now you don’t have to come to the health center to see your provider or travel to receive out-of-town specialty care. Innovative telehealth technology uses the power of the internet to deliver a medical consultation directly to you!

Learn more about our Telehealth Program.

As a Finger Lakes Community Health (FLCH) patient, you will have an opportunity to use telehealth technology in two ways.  First, virtual visits are a way for you to receive medical consultations from our providers instead of coming to the health centers.

When virtual visits are used for primary care, it is typically for non-urgent medical conditions. It can also be used for behavioral health visits with a therapist. Using the internet, you can “see” your providers on your smartphone, tablet, or computer from the convenience of your home or office. 

Second, this telehealth technology is also used for appointments with out-of-town specialists to evaluate and diagnose you from a distance. In this case, you simply come to the health center and we conduct the appointment using HIPAA compliant video equipment with your provider and specialist. While at the health center, we have access to additional technology that enables the specialist to examine the ears and mouth or listen to the heartbeat of a patient without being in the same room.

Telehealth also enables physicians in different locations to consult with each other on your condition. Telehealth is not only convenient for patients and doctors, it reduces visit costs, patient travel time, and improves the continuity of care.

Please call the health centers to get more details at (315) 781-8448.

Watch this video for one patient’s story on the benefits of telehealth.

Virtual visits and Telehealth

Virtual visits

Telehealth with specialists

Telehealth services we provide:

  • TelePediatric Dentistry
  • TelePsychiatry – Adult
  • TelePsychiatry – Child
  • TeleMental Health (LCSW)
  • Digital Retinopathy Screenings
  • TeleRD (Nutrition)
  • TelePediatric Neurology
  • TeleHIV/AIDS Care
  • TeleHCV (HepC)
  • TelePrEP (Pre-Exposure Prophylaxis)
  • TeleTAC (Treatment Adherence Counseling)
  • TeleLGBTQ (Hormone Therapy)
  • Interpretation Services

Call the health center nearest you for an appointment today!