For 24/7 care, call us at (315) 781-8448. Hearing/speech disabilities, please call 711.

Manage your healthcare online when it’s convenient for you.

If you’re a Finger Lakes Community Health patient, you can sign up for the Patient Portal. This free service gives you access to the following health information 24/7 from the comfort and privacy of your own home or office. Want to sign up?

How to get started

To gain access to our secure server to the Patient Portal and become web-enabled, simply sign up by providing us with a personal (non-work) e-mail address. If you’d like to do it by phone or email, you will also need to provide us with your identifying information such as your name, date of birth, and emergency contact. Get Patient Portal access now by calling your health center or email us.

Once you become web-enabled, you will be able to securely log in with your username and password, and gain access to your personal health record and other helpful features from any computer or smartphone with an internet connection. The Patient Portal Login is here.


Register and keep track of appointments


Send & receive messages from providers and staff

Lab Results

Access and view lab results


Receive health reminders


Request prescription refills


Receive educational materials

Medical Records

View your personal health record


View & request referrals

Demographic Information

Update demographic information, view your billing statements, view & request referrals


Sign up for our patient portal using your phone.

Click to enlarge the instruction sheet.

Patient Portal Phone

Sign up for our patient portal using your web browser.

Click to enlarge the instruction sheet.

Easy Step-by-Step Instructions to sign up using the web

Click here to view the PDF version.

Easy Phone Access to your Patient Portal

Call the health center nearest you for an appointment today!